Jacksonville Housing (JH) serves as the public housing authority for Jacksonville and Duval County, Florida, providing more than 2,800 public housing units and managing more than 7,500 Housing Choice Vouchers.

In the development of its Assessment of Fair Housing, JH was looking to engage with public housing residents, voucher holders, and the broader Jacksonville-Duval County community on fair housing issues ranging from racially and ethnically concentrated areas of poverty to access to opportunity, and to develop detailed, actionable strategies to address fair housing issues in Jacksonville.

Mosaic used a variety of approaches to achieve meaningful engagement with residents and other stakeholders, including in-person and virtual community workshops, focus groups with Resident Advisory Board and Family Self Sufficiency program participants, stakeholder interviews, a community-wide survey, and promotion of the planning process through a project website. Community workshops, focus groups, and stakeholder interviews supported interactive discussions focused on housing needs, fair housing issues, and access to opportunity in Jacksonville.

The Assessment of Fair Housing included extensive mapping and data analysis regarding segregation and integration, concentration of poverty, access to opportunity, and housing needs. It identified nine goals to address fair housing issues in Jacksonville and Duval County and provided recommendations to address specific fair housing concerns.

The results of the community engagement process, key fair housing issues, and related goals and strategies were presented at a public hearing and at JH’s Board of Commissioners monthly meeting. The plan was adopted by the Board of Commissioners in April 2023.